As an Customer Support Executive you will be responsible for dealing with client queries through various channels and administering their accounts.
You will be expected to deliver first class customer service at all times.
Working as part of an energetic, professional and friendly team who predominantly provide dedicated support to Direct clients; online clients who do not receive on-going advice and are happy to make their own investment decisions.
Working with a varied client base, the Customer Representative will be the first point of contact for your business customers, supporting them with their queries and offering updates of new products within the business.
An ambitious manufacturing business are looking for a highly motivated Customer Service Representative to deliver an outstanding service to their clients.
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
General
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?