Our client, the best motor trade employer in the North West, is looking to recruit an experienced Aftersales Manager.
Reporting into the Head of Business you will be responsible for managing the aftersales department which includes a team of Technicians, Workshop Control, Parts and front of house Service Advisor team across a split site workshop.
Your key objective will be to drive the performance of the teams within the aftersales operation and encourage them to work, efficiently and cohesively, to optimise performance and consistently provide customer excellence.
Here at BCA Logistics, we touch over a million vehicles a year, working with manufacturers, fleet operators and dealers to provide the backbone of the UK's automotive supply chain.
Due to our ever-increasing volumes, we are looking to engage additional Self-Employed Driver contractors throughout the UK who can help us deliver that service.
Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
Our client, a well-established motor trade employer with a great reputation, is looking to recruit an experienced Service Advisor to join the team.
As a Service Advisor, you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary,
Ready for the next step in management with the UK's largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme!
Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
As an Assistant Manager, you'll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey.
Working within a VERY prestigious franchised dealership, being part of a successful team
Our client, one of the best motor trade employers in the North West, is looking to recruit an experienced Warranty Administrator to join their professional aftersales department.
Key Duties
You will be responsible for recovering the cost of any work covered by insurance, guarantee or warranty.