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Closing date: 30-04-2024 Customer Team Leader Location: 39 Northcourt Road, Abingdon, OX14 1PJ Pay: £13.32 per hour great benefits Contract: 24 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 7.00am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview. This role will include work on our Post Office Counters. Full training given You can now apply for this role using your mobile device You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. As a customer team leader at Co-op, you'll help put our store purpose into practice. You'll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store. In return, we'll help you to become a purpose driven Co-op leader. You'll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you're in a great place to grab it. What you'll do Friendly and thoughtful service you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Engage with everyone to succeed together you'll build your team's capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind Make sure the store is safe, legal and operational you'll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes Embrace change you'll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities Co-operate for a fairer world you'll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan This job would suit people who have genuine care for the needs of customers and colleagues the ability to strike a balance between leading the team and supporting on the shopfloor great communication skills, with the ability to build positive relationships with all kinds of people strong organisational and problem solving skills a desire to learn, grow and develop your skills the flexibility to work a range of shifts Why Co-op? We'll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You'll also get package that includes: competitive pay and opportunities for overtime Wagestream a money management app that gives you access to a percentage of your pay as you earn it premium rates for hours worked before 6am or after 10pm flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance) Holidays starting from 36 days per year (includes bank holidays) pro rata for part time 30% off Co-op branded products in our food stores 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday) discounts on other Co-op products and services pension with up to 10% employer contributions cycle to work scheme services to support your physical, mental and financial wellbeing Building an inclusive workplace We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at diversity-inclusion-and-wellbeing. As part of the application process for this job, you'll need to complete an online assessment. It will take around 10 minutes to complete the test. #3
Overview To provide comprehensive office support for the E-Comms Team, collating customer listings; managing stock allocations, creating and maintaining price lists; producing sales figures for Key Sales Managers; helping to produce sales presentations; raising sales orders and credits; liaising with customers and sales personnel. Key Responsibilities: Importing and processing orders from B2B portals to our internal Sage system via Excel and keeping records of these to ensure they are managed correctly. Liaising with external departments when the opportunity and necessity arises, most prominently the warehouse and finance teams respectively. Reviewing and maintaining stock reservations and forecasts to maximise sales with Dropship customers. Communicating with Buyers and stock management teams regarding the progress of their orders, stock availability, and deliveries. Using Sage to raise orders/credits/debits if a customer has received damaged/faulty products or orders are no longer required. Acting as the first point of contact for invoice queries (alongside the Finance Department) or order queries in a bid to rectify escalations. Assisting the E-Comms team in managing product imports/product information/sending samples and general order processing. You may, from time to time, be required to carry out tasks in addition to your normal duties, provided these tasks are both reasonable and within your capabilities Skills Required Office-based role and a requirement to work some bank holidays. Accurate and precise attention to detail Strong interpersonal and communication skills Proficiency with computers, especially Excel and Power Point Ability to prioritise tasks and operate under pressure Positive attitude towards teamwork. While it is not required, having previous experience on portal processing would be advantageous; comprehensive training will be provided. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Position; Luton Van Driver / Removals Location; Abingdon Salary; £12.50 - £13.00 per hour Our client is looking for an energetic and motivated Luton Van driver to join their team delivering goods to their customers ensuring that every project is completed to the highest standards. The Role; You will be required to deliver goods across the South. You will be required to work with customers face to face and over the telephone ensuring the highest standards are met at all times. Wokring hours are generally from 7am through to 4.30pm Monday to Friday. Hours potentially can vary dependent on different drops and routes. This role does include over night stays for international and long haul routes. Liaise with Logistics Manager, Company owners and colleagues to ensure each project is completed to the highest standards Ensure all operational activities such as unloading, storing, picking and loading, including heavy lifting of company items are completed in a timely and professional manner. Loading and unloading company equipment on and off the Van Understanding the daily schedule to maximise efficiency and minimise repeat visits to sites Liaising with Warehouse teams to ensure deliveries are made to site in a timely manner Ensure vehicles are in a safe condition, with daily road worthiness checks correctly completed before use, and are operated in a safe manner Proactively take responsibility for keeping vehicles clean and tidy Maintain stock levels of consumable items on van Applicants should have some knowledge of driving Sprinter sized vans. The role is nota multi-drop position. About you; Applicants should have a Full UK driving licence with no more than 6 points. Knowledge of driving a sprinter sized van would be advantageous as well as dealing with customers on a face to face basis. Manual handling of heavy items will be required on a daily basis so a good level of physical fitness is required. Flexibility towards working hours as well as being able to use hand tools would be advantageous. Benefits; The company offers fantastic training and excellent progression opportunities . Similar roles; Delivery driver, Driver/Technician, 7.5t driver, Commutable locations; Didcot, Wallingford, Thame, Abingdon, Oxford, Kidlington, Bicester, Newbury, If you think the Van Driver role is for you please contact Darren Fuller at Planet Recruitment, or if you would like more information on the role please contact Darren on or email INDWARE Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.