Managing the night staff and ensuring that they are performing their duties to a high standard.
General
As the Night Manager, you will be responsible for managing the night staff, dealing with any guest requests or issues that may arise, and ensuring that all hotel operations are running smoothly.
We are seeking a highly skilled and experienced Night Manager to oversee the hotel's overnight operations and ensure that our guests have a safe and comfortable stay.
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network, with an unrivalled track record of incredibly strong year on year growth of its subscription model business, our client supports over 70,000 organisations and 15 million lives across the UK & Ireland., in their search to add an Overnight Counselling Manager to their team.
Must be able to attend Training induction Monday - Friday 9-5pm for 3 weeks.
Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.
The Hotel Night Manager will take ownership of the running of our overnight accommodations, always making sure our guests and your colleagues receive the best possible service, including the beautiful (and clean!)
The role of Hotel Night Manager is hugely exciting, as you'll have the opportunity to be part of the opening team for our BRAND-NEW overnight accommodations: The LEGOLAND Woodland Village!
You will be a hands-on and very visible manager, leading your team to deliver the highest possible level of guest satisfaction.
Experienced full-time and part-time (minimum 3 days) hospitality superheroes, including Evening Team Members, Baristas, and Supervisors, are invited to join our team at Notes Coffee Roasters & Bar in Canary Wharf, the City, the West End and Kings Cross.
Do you love serving coffee, brunch cocktails and craft beer?
To manage the Hospitality Catering Function, consistently delivering a high quality, efficient Hospitality service that meets or exceeds client, customer and Compass objectives.To build client relationships and instil trust in all aspects of the function.To assist other catering departments as requested.To deliver great service in line within all Company policies, procedures and guidelines.
Understand and deliver all contractual termsAct as first point on contact for all hospitality bookings.Communicate regularly with client (as per agreed Service level agreement)Implement and maintain a customer feedback process.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: