Posted by Strand Recruitment Ltd • £30K/yr to £35K/yr
Exciting Career Opportunity in Telecom and IT Networking!
We are thrilled to present a new position on behalf of our client, a prestigious Telecoms and IT Networking Managed Service Provider.
Known for their extensive range of Telephony, IoT, and IT Networking (LAN/WAN) products and services, our client serves both the public and private sectors with excellence.
A well-established law firm is looking for an accomplished Infrastructure Engineer to join its sizeable IT team based in Leeds.
In order to be suitable for this role of significant responsibility, you MUST be a consummate communicator with demonstrable expertise in the administration and support of Office 365, Windows Server, Active Directory, Azure and VMware.
This organisation embraces flexibility so the chosen candidate will be able to work remotely 4 days per week and will be expected to be in the Birmingham office 1 day per month.
Unique opportunity for a Microsoft Engineer to join a leading Managed Service Provider to join their established Microsoft Cloud team to provide 2nd Line Support to their Private and Public secture clients, primarily Windows Server/On-premise AD, Microsoft 365 and Azure environments.
This is a permanent opportunity to grow your career and make a significant impact in a dynamic environment.
Key Responsibilities
Deliver high-quality 2nd Line Support to our diverse clientele, ensuring optimal performance and user satisfaction.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.