The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by RecruitmentRevolution.com • £40K/yr to £45K/yr
This is a fantastic opportunity for an experienced IT Services Support Manager to join a leading and growing Enterprise IT Consultancy with offices all over the world.
If that sounds like you, we want to hear from you...
We pride ourselves on adding the very best to our team; people who bring not only the right skills, but ambition, ideas and drive to help us achieve our business growth.
Posted by In Technology Group Limited • £26K/yr to £30K/yr
Daily Responsibilities
Be responsible for 1st/2nd line support.
General
As a 1st/2nd line support engineer,you will be responsible for providing up to L2 solutions for their clients, acting as a 1st point of contact for resolutions from the service desk and escalating above as appropriate.
In Technology Group are looking for a 1st/2nd Line Support Engineer to join one of our clients in Leeds, based on site.
Posted by Strand Recruitment Ltd • £30K/yr to £35K/yr
Exciting Career Opportunity in Telecom and IT Networking!
Known for their extensive range of Telephony, IoT, and IT Networking (LAN/WAN) products and services, our client serves both the public and private sectors with excellence.
We are thrilled to present a new position on behalf of our client, a prestigious Telecoms and IT Networking Managed Service Provider.