In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviours or to answer technical questions about the organisations software and platform.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Technical Support Engineer provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
General
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
This role provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems.
This client is a global software company that specialises in providing cloud-based solutions for workflow automation and digital transformation.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.
The hours are 08.00 - 16.30 with 30 mins for lunch.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
You will report into and support our Health and Safety and Facilities Manager and work alongside a part time receptionist covering reception/administration tasks, with the role being split 60% reception and 40% administration.
We are an award-winning company and one of Europe's leading designers and manufactures within the engineering sector.
We employ over 220 staff in the UK and Overseas and are seeking a Temporary Receptionist and Administrator to start asap and cover throughout the Summer months.
Our client is looking for two individuals to join their existing team where you will work on a temp to perm basis, providing full support to the wider business.
You will need to be fully IT proficient, have excellent attention to detail and be confident to be on the phones.
A varied role covering all elements of administration and telephone based work, you will respond to queries from individuals in the business and clients, providing responses.