We're looking for a network support engineer, ideally from a service provider back ground (ISP/MSP) background to join this rapid growth builder and operator of next generation networks across the UK.
It's a mixed vendor environment with bias towards Juniper, Mikrotik, Fortinet, Ubiquiti, UniFi and Ruckus but we're more interested in who you are as a network support engineer, rather than nailing down a specific vendor or piece of kit - it's assumed you are 1st / 2nd line level, and if you don't know something, you'll have the drive and wits to learn it.
They are well funded, growing and from the Manchester City Centre location, you'll join the 1st - 2nd line network support team and troubleshoot and sort a range of network connectivity issues for their business customers, so WAN, LAN, WiFi & VoIP.
My client, a large MSP based in Manchester, are looking for a 1st Line Support Engineer to join their ever-growing team.
You will play a critical role in providing technical support and assistance to end-users within the organisation.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
The role also involves providing 3rd line support for diagnostics and resolution of network incidents, vendor and supplier engagement and mentoring of mid-level and graduate network engineers.
The Senior Network Engineer is expected to take ownership of the design and implementation of network solutions required by the business, while working to strict deadlines and being flexible to changing business requirements.
My client is a fast growing Telecoms company dedicated to driving change across the local area and beyond.
As a Network Security Engineer, you will help to implement and support network and security architecture for enterprise organisations.
We are looking for Network and Security Engineers to join a forward thinking and rapidly expanding business, the company offers home based / hybrid working and so anyone living in Greater Manchester / the North West and willing to commute to the head office in Lancaster a mininum of 1 day a week will be considered.
The role will be varied and provide opportunity to work with the latest technology, offering real scope for progression and development including paid for professional certifications and the opportunity to be promoted to more senior roles within the business.
An experienced Telecoms Engineer with relevant experience is needed to join our team at IPEX, a leading telecoms provider based in Manchester, on a full-time basis.
The successful candidate will be responsible for providing technical support to customers, troubleshooting and resolving technical issues, and assisting in the development of new products.
The ideal candidate will have excellent communication skills, enthusiasm and self-motivation to learn new skills, and the ability to work independently and in a team environment.
We are now looking for a 2nd Line Support Engineer to handle escalations from the Service Desk Team.
You will be collaborating with third parties to resolve issues, standardise, and automate processes, and formalising procedures for efficient service delivery.
What you'll do
Be responsible for 2nd Line support, both in person and remotely via MS Teams, telephone, and remote access tools.