My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed.
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.
Are you looking to benefit from a new career in Data Analysis?
If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst
We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis.
Handle high volumes of inbound calls/emails, addressing orders, complaints and general inquiries.
Your new role
Your new company A renowned parent company of our five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties.
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract.
This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monday 13th May 2024 between 10:00 -12:00 and 14:00 - 16:00 so you must be available for either slot on this date if you are short-listed.
Offering an impressive salary of up to £25,000 for the right experience, other Benefits include:
Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity?
We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme.
Reed Middlesbrough are currently representing a financial services organisation who are looking to recruit a number of Customer Service Advisors to join their established team on a 12 month fixed term contract.
This is to look after and manage a brilliant new contract that my client has just won with 2x assessment slots to be held on-site on Monday 13th May 2024 between 10:00 -12:00 and 14:00 - 16:00 so you must be available for either slot on this date if you are short-listed.
Offering an impressive salary of up to £25,000 for the right experience, other Benefits include:
A leading UK Financial Services Group who have won numerous industry awards for excellence and Investment in People are looking to recruit experienced Inbound Contact Centre Advisors for a newly developed team.
Middlesbrough - £excellent basic & package
The company provide Consultancy Advice to a large proportion of FTSE 100 & 250 clients surrounding Pension Scheme set Up, Management, Accounting and Legislation.
Make outbound calls to confirm deliveries, survey satisfaction and upsell/cross-sell products
Log all interactions in our CRM, ensuring issues are tracked through resolution
Your new company A renowned parent company of five distinguished brands, each dedicated to its own range of premium products for the home, office, and commercial properties.Your new role