Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service / support provider has a great opportunity in a truly amazing office for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal / external customers, IT services and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £28,000 (DOE) -Brighouse, West Yorkshire,
Service Desk Analyst / 1st Line Support / Helpdesk Analyst
Leading service provider has a great opportunity for an experienced Service Desk Analyst / 1st Line Support / Helpdesk Analyst with a minimum 12 months experience, superb customer service skills combined with excellent communication skills and a can-do attitude to join a rapidly expanding and award winning organisation who offers a superb career / progression opportunity to provide 1st line Helpdesk / Servicedesk support for internal and external customers and infrastructure teams.
Service Desk Analyst / 1st Line Support / Helpdesk Analyst - to £29,000 (DOE)Brighouse, West Yorkshire,
The 2nd Line Support Engineer is responsible for answering IT requests via phone, email, live chat or instant message, explaining solutions in technical and non-technical terms.
The 2nd Line Support Engineer will work across various technologies and liaise across multiple business areas to support incidents, problems and requests.
The 2nd Line Support Engineer will have a salary up to £35,000, you'll monitor and maintain the organisation's desktop environment(s) in a technical support role.
Posted by Strand Recruitment Ltd • £28K/yr to £30K/yr
Join a leading Managed Service Provider (MSP) in South Leeds as a 1st / 2nd Line Service Desk Analyst and be part of an energetic, forward-thinking team!
Posted by Strand Recruitment Ltd • £32K/yr to £35K/yr
General
Our client, an industry-leading Managed Service Provider (MSP) based in South Leeds, is looking for a talented 2nd Line Service Desk Analyst to join their dynamic team!
Are you ready to take your IT career to the next level?
About the Role
As a 2nd Line Service Desk Analyst, you will play a crucial role in providing exceptional IT support to a diverse client base.
This is a fast-paced and varied position where you will be providing first line support to their partners in schools, responding to all enquiries, problem solving and listening to customers to find the best solution.
We are delighted to be supporting an innovative Ed-Tech company in their search for a technical customer success analyst.
The ideal candidate will be passionate for delivering first class customer service, who is inquisitive and enjoys investigating problems.
Posted by Hays Specialist Recruitment Limited • £23K/yr to £25K/yr
Service Desk Analyst is required on a permanent basis to join a reputable and growing public sector organisation based in Leeds to provide 1st line support and customer service on a wide range of technical issues on a busy service desk.