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Operations Manager UK Aon are currently recruiting for an Operations Manager to join our team which is a hybrid role with the flexibility to work both virtually and from our London office. The Operations Manager will be primarily responsible for providing oversight and supporting the operational performance and processes of the Commercial Risk London business units. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Assisting in the monthly operational governance process, and produce output suitable for inclusion Escalation, tracking and completion of actions raised in audit and assurance work Ensuring policies and FCA requirements are adhered to, such as E&O management, Business Continuity Plans, File Reviews, Understanding, oversee and support the client teams with credit control Assisting in the delivery of successful operational and business related change projects as needed Working collaboratively with colleagues to deliver ABS initiatives Assisting with change management and process improvements Working with outsourcing partners to deliver business results Identifying and implementing of key change projects that improves operational efficiency or regulatory adherence, including project management, and other ad-hoc support as required Responsible for working in accordance with the AON UK Limited Risk Management Framework and compliance with the AON UK Limited policies including participation in the management of risks (including the completion of mandatory training) that may adversely impact the business interests or reputation of the Group Company Managing Key Stakeholders and developing relationships with business colleagues How this opportunity is different This is an exciting opportunity to work in a market that is serving Global clients and collaborating with the business to help them serve our clients. You will be working with key stakeholders, have opportunities to be involved in change projects, working with our outsourcing team, Genpact and be part of evolving the business, such as moving work out to Aon India. Skills and experience that will lead to success Enthusiastic teammate with strong relationship and empathy building skills, who is capable of selling reasons for change / plans to a diverse range of relationships Strong understanding of and experience of change management principles and approaches Excellent analytical, numerical and information gathering skills. Determines pertinent information required by management to make effective decisions. Ensures that the gathering, processing, distribution and use of this information occur in a timely, accurate and cost-effective manner Strong interpersonal skills able to communicate well across organisational levels, including well-developed influencing skills Good understanding of the Insurance Industry Strong track record in change management and operational improvement or process re-engineering, including working with offshore establishments Experience of introducing sophisticated systems and new working practices into a business on time and on budget Uses client, financial and operational data to direct resources making resource allowance decisions to maximise effectiveness Focuses on initiatives that drive continuous improvement in margin Demonstrate flexibility of thought to the extent that plans can be adjusted as performance dictates How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email #LI-JK1 #LI-HYBRID 2543510
Assistant Network Manager needed to cover one of our clients Schools in the Abingdon area. Salary up to £30,000 benefits. We are a leading managed service provider in the Education Sector and we are looking for an Assistant Network Manager to join our very busy, expanding team supporting IT in the Abingdon Area. This is an exciting opportunity for an Assistant Network Manager to join a highly recognized and always expanding IT solutions and managed service provider, working for a company that puts engineering excellence first. Our requirement is for an Assistant Network Manager with some background in supporting infrastructures and Microsoft technologies, although induction and on-the-job training with our experienced on-site team will be provided. As an Assistant Network Manager, you will be working in an educational environment with a team of dedicated professionals. Our team of experienced seniors will be supporting you either remotely or as a site visit, enabling you to further your career within the sector and provide an outstanding service to our clients. Your responsibilities will include: 1. Key Tasks Under the guidance of the Network Manager: Provide specialist ICT support that ensures the school/centre establishes and maintains high quality learning facilities. Become the "second in command" to the Network Manager, and if working for a Trust Network Manager, potentially lead that satellite site so the ability to work independently is a must. Use specialist skills/training/experience to support school/centre's staff & pupils ICT requirements. Maintenance of specialist equipment, check for quality/safety, undertake specialist repairs/modifications within own capabilities and arrange for other repairs/modifications to be carried out by others. Demonstrate and assist in the safe and effective use of specialist equipment/materials. Provide specialist advice and guidance as required to School/Centre. Ability to effectively communicate (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience. Implement agreed work programmes/practices under the guidance of Senior Staff. Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required. Be aware of and comply with policies and procedures relating to child protection, health, safety and security and confidentiality, reporting all concerns to an appropriate person. Mentor junior colleagues To be aware of the school/centre's responsibilities under the Data Protection Act 1984 for the security, accuracy and relevance of personal data held on such systems and ensure that all administrative and financial processes comply with this. 2. Technical Expertise Connect up and check hardware for normal operation. Set up a suitable desktop environment for users of a standalone or networked PC. Install simple software applications as required. Perform basic set up and checking of networked PCs. Perform basic maintenance tasks for user accounts. Use simple utilities to change information on the intranet. Follow instructions to run basic network monitoring reports or utilities. 3. Processes Follow an acceptance test procedure on new ICT equipment and report results appropriately. Update records of installed hardware and software. Maintain a software library and store original copies of installed applications. Transfer and transportation of IT Equipment to required areas or rooms within the site. Follow processes and tasks described in school's disaster recovery and maintenance plans Follow instructions to implement school backup and virus protection procedures. Record requests accurately in a support log. Retrieve details of previous requests if an enquiry is made. Investigate a request for support, record diagnostic information and either resolve or escalate to the appropriate level. Record the time spent on tasks and compare to expectation/allocation as appropriate. 4. Checks To do regular checks on our client systems, which include but are not limited to, the following: Disk space checks Backup checks Event log checks Cluster Shared Volume/Shared Storage for Hypervisors SNMP Traps Requirements: Experience in a helpdesk or support environment. Professional qualifications (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA) or Microsoft Certified Systems Engineer (MSCE) You will be willing to work in teams to resolve common problems, and also be part of our rollout project teams. Microsoft Server Skills are desirable. Professional and polished communication skills. Experience in the education sector is desirable but not essential. Must have a clean and valid DBS disclosure. Keen desire to learn and expand on your existing knowledge/ skills. Benefits and Opportunities: We can offer you: An environment that is underpinned by a passionate, people driven company. It is our mission to support and develop our staff. Exceptional career development and advancement opportunities including Microsoft/Apple training. Opportunities to gain experience in high level IT projects. The potential to progress to the senior levels of our management team. A remuneration scale that encourages and rewards progression and improvement. 25 Days Holiday (loyalty service holiday scheme). Sage Benefits. If you are interested in this role and would like to find out more we would love to hear from you!
We are seeking an experienced Operations Manager to oversee our company's daily operations. The ideal candidate will be responsible for ensuring smooth operations, managing staff, and optimizing processes to meet business objectives. Duties: - Develop and implement operational strategies, policies, and procedures to improve efficiency and productivity. - Monitor and analyze operational metrics to identify areas for improvement. - Manage day-to-day operations, including budgeting, resource allocation, and scheduling. - Collaborate with other departments to streamline processes and enhance cross-functional communication. - Recruit, train, and supervise operational staff to ensure high performance levels. - Ensure compliance with industry regulations and company standards , Manage work to RAMS. Skills: - Proven experience in operations management or a similar role. - Strong leadership skills with the ability to motivate and guide a team. - Excellent problem-solving abilities and decision-making skills. - Proficiency in data analysis and reporting tools. - Effective communication skills to interact with employees at all levels of the organization. - NVQ Level 2 Drilling & Sawing Minimum 3 years experience in a similar role CSCS card Monday - Friday - Office hours plus onsite when required. £55k plus company car. This is a full-time position offering competitive compensation and opportunities for professional growth within our organization. If you are a results-driven individual with a passion for operational excellence, we encourage you to apply for this exciting opportunity.