The role also includes Data centre, Core Networks and Corporate/Branch including Wireless.
The role will be split between working directly for the Business-to-business product manager supporting his objectives and Network infrastructure implementation architect responsible for designing, building, and configuring technical solutions in accordance with architectural governance, standards, and policies.
The primary technology area of focus for the role is Business to Business connectivity via various DMZ's throughout EMEA via both public and private connections.
Our client who is a UK Investment management company are looking to add a Client Services Consultant to their digital channels team on a 12 month fixed term contract initially on a full time basis.
Key Responsibilities
Respond to incoming client communications, ensuring timely follow-up as required.
Responding to client enquiries on all incoming channels which include telephone, email, secure messages, and live chat, always ensuring the highest possible levels of client service.
You will work on a wide array of IP/MPLS networking projects, from maintaining network capacity to integrating new services and supporting service migrations onto the new MPLS Core.
Your designs will ensure the network infrastructure meets the highest standards of performance, security and resilience.
Your role will be critical in delivering exceptional customer experiences through robust network designs that prioritise cost-effectiveness and timely delivery.