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Audio Visual Support Technician Prospero Integrated are keen to speak to a Audio Visual Support Technician to join our client on an ongoing freelance basis. Day rate - £210 paid via umbrella or LTD company Freelance Manchester Responsibilities: Support events requiring lightweight audio/vision mixing for a variety of virtual, onsite and hybrid events utilising the Zoom Meeting platform. Meeting room support within a white glove environment Assisting the wider team in ensuring that you are competent is scheduling yourself to attend incidents across the site. Become competent with back end / remote troubleshooting on VC systems across the estate. i.e.- Cisco/ Microsoft Teams rooms. Working with teams to resolve faults found across VC Rooms / AV equipment. Liaising with the on-site teams across offices, to ensure good communication of updates and resolutions. You will be required to update/ action incidents as they come in and following troubleshooting reported faults. Ensuring spares stock equipment is recorded correctly and that as stock is used these are replaced. Maintenance/ cleaning of AV/ VC Equipment throughout the building that is in service. Skills Required: Experience with audio-visual related systems (3-5 years of AV support preferred) Experience with video conferencing, unified communications, and collaboration platforms Very good knowledge of VC systems (Logitech, Poly, Cisco, Zoom, Microsoft Teams, etc ) and use of AV bridges and interfaces Knowledge of IPTV systems AMX control Audio - Biamp Tesira server. Yamaha LS9-16 audio desk. Audio in includes Biamp ceiling mics, AKG handhelds and lapels. Video - projectors, NEC displays, DGX video switch Cisco VC codec for hybrid/virtual events connected to Zoom Meeting Experience in a field related to providing face-to-face client technical systems support Experience in a field related to providing technical systems support Experience with supporting internal and external client relationships Vendor VC system certification - e.g. Cisco, Poly Microsoft Teams - installation and maintenance If you believe you are suitable for this role, please apply with your CV today!