We are looking for a dedicated IT Operations Manager to join our team.
In this role, you'll oversee the day-to-day operations of our IT Help Desk, manage and mentor a team of IT Engineers, and ensure the smooth functioning of our IT infrastructure.
ARE YOU THE ONE
Are you passionate about making a real difference in IT service delivery and operations?
My client, an established organisation based in Hertfordshire, are looking for a 3rd Line Engineer to join their team.
This is one of the fastest growing tech companies in the UK, who have performed very well over the last few years and who support some of the most recognisable names in the UK with their IT Services.
£55,000 Bonus & Benefits including Flexible working, Pension, Healthcare, Well-being and Volunteering Days.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
As our Client Services Manager you will understand your clients and their needs, inside out.
Covering supply chain, properties & facilities management, health & safety and IT.
Including any special Operations projects in the Group.
To drive group operations of the company and lead UK and international Operations and oversee US Operations and Thailand Operations to ensure effective running of the functions.
To manage the IT needs of the business across all international group companies, ensuring high availability of service, security and compliance are maintained whilst controlling costs and driving forward IT based improvements.