Posted by Archard Talent Limited • £23K/yr to £28K/yr
Membership Engagement Assistant - up to £28k benefits
Our not-for-profit client are looking for a Membership Support Specialist to join their small team to assist the Membership Manager in recruiting and retaining members, ensuring high levels of satisfaction, and driving membership and revenue growth.
Are you passionate about customer engagement and membership growth?
My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business.
You will be the members 'go to' for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.
The ideal candidate will be enthusiastic, approachable, bright and a confident communicator at all levels, written and verbal.
Posted by Royal College of Anaesthetists • £34K/yr
We are searching for someone who has experience in working in a similar role, such as within membership, customer service, or a professional membership organisation.
How to Apply
If you believe that you are the right person for this role, please submit your CV and Cover Letter explaining how your skills are suited to this role by Monday 14 October 2024.
We are currently recruiting for a Membership Engagement Administrator to start immediately for 2 weeks; maybe longer whilst our client recruits perm; This role is hybrid Pay £17-18an hour
This role provides a world-class customer service experience to the College's fellows, members, stakeholders and non-members.
WHAT WILL YOU BE DOING
Membership Management and Engagement: Provide a world-class customer service experience to our membership and other people who contact us.
Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor.
This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).