To advise and represent individual members and or/groups of members in relation to terms and conditions of employment and in respect to problems at work.
15 hours per week hybrid position temp role- possible chance of being long term
This will include representation and organising in the private and community sector and in education settings, across a wide range of employers.
My client, a leading public sector organisation, is currently recruiting for an IAG Advisor in Barnsley (S70).
You will provide support to local unemployed, economically inactive and in work residents and help them progress towards a positive destination (employment, education, training or volunteering).
The role will be to support the UKSPF funded Employment and Skills Project- South Yorkshire, hence their will be a requirement to complete registration paper work with each resident and produce a SMART action plan which helps them to address their barriers to progression.
To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person.
Purpose of the role
Hours 8.00 - 4.30
General
To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.