My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business.
You will be the members 'go to' for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.
The ideal candidate will be enthusiastic, approachable, bright and a confident communicator at all levels, written and verbal.
CCP are delighted to once again support a leading professional not-for-profit, membership organisation with the recruitment of a team of Membership Service Advisors to join their busy contact centre in January 2025.
Are you an articulate and highly proficient customer service specialist seeking a fulfilling new challenge to start in January?
Are you able to commute to Canary Wharf when required during the first 3 months of development?
A professional membership body based in Central Birmingham is looking to recruit an experienced Membership Administrator.
The post holder will be tasked with providing case management administration, member support, liaising with external partners and further administrative support.
The successful candidate will have proven experience of working in a fast-paced office environment.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
Merrifield Consultants are delighted to be partnering with an International Membership Organisation to recruit a Part-Time Membership/Customer Service Administrator.
This is an exciting opportunity to join a global organisation committed to providing support to its members.
This role is responsible for maintaining membership records, handling customer service enquiries, and supporting event administration.