My client is seeking a bright and enthusiastic Customer Membership Advisor to look after on-boarding new clients within the business.
You will be the members 'go to' for any enquiry and constantly ensuring a positive customer experience so that members are getting the best out of their subscription.
The ideal candidate will be enthusiastic, approachable, bright and a confident communicator at all levels, written and verbal.
As part of the Member Services team, you will be the first point of contact for members, dealing with their orders and enquiries via the telephone, Live Chat or Ignite email system, providing a positive customer service experience.
They have been established for over 150 years, and are passionate about the products they offer to their members (customers).
This is truly one of our favourite clients who sell a very popular product!
Please note - ONLY APPLY if you graduate/due to graduate this year AND fluent in either French, Italian, German, Spanish to be considered for this role.
Posted by Lifetime Training Ltd • £49K/yr to £54K/yr
We are looking for a proactive, client-focussed person to be the primary interface with selected employer partners, holding overall accountability for business partnering and key stakeholder relationships.
You will provide leadership and direction for the Partnership Associates driving a consistent approach to maximise the revenue available.
You will be accountable for setting and leading the strategic direction and intent for programme delivery, as well as establishing and achieving objectives to realise the partnerships' full potential.