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About the opportunityThis is a fantastic opportunity to join a business that puts the customer at the heart of all our decisions and excels in delivering the best experience possible for our customers and colleagues. You'll join a culture where everyone is passionate about their role and together these elements will play a big part in making us the leading High Street Opticians. We are committed to providing a high standard of care to our customers, recommending products to aid their health and lifestyle.Important responsibilities include Build great relationships with customers by listening and understanding their needsHelp our customers find the perfect products tailored to their lifestyle and requirements.Order and dispensing of glasses and contact lensesProviding aftersales support through repairs and adjustmentsWork together as part of a teamRelevant operational and administrative tasks associated with the running of a storeSupport other colleagues within the stores to develop their knowledge About youYou love working with people and enjoy working as part of a team, after all our people are at the heart of all that we do. You build relationships with customers naturally, welcoming them into our store with a big smile. You will help our customers find their perfect eye wear products through choosing and dispensing of glasses, contact lenses and other associated products. You are passionate and enthusiastic about delivering fantastic customer service and leaving a positive long-lasting impression. You will enjoy learning about new products and already understanding and keeping up to date with brands and technical and regulatory aspects of the role. It's also a fantastic opportunity to add to your own development. Previous Optical experience is important for this role, and you'll receive ongoing training to help develop your knowledge and if you want to progress in your career, we have numerous opportunities to develop further.Our Benefits Great compensation package and plus discretionary bonus schemePension schemeOne of the best staff discounts in the UK22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allow you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots?Boots Opticians is one of the leading optical chains in the UK. Our purpose is to help everyone see what's possible, so we're looking for people who go the extra mile to change things for the better for our customers and our team members. Bring your skills to a business that offers genuine career progression thanks to diversity of stores and roles and expect to be supported and developed.Our Diversity and Inclusion commitmentDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.What's next?Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Exciting No7 Counter Manager role helping customers with skincare and beauty needs. Delivering a great customer experience will be second nature to you creating authentic relationships with customers will be at the heart of everything you do.Who We AreFive iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone!We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the centre of everything we do.Join us and together we can achieve more. Find out more here.About the roleFind out from Becky what a typical day as No7 Advisor looks like - from engaging with customers to providing personalised beauty consultations, Becky's day is filled with helping people feel confident and beautiful in their own skin.Click to view: No7: Day in the lifeYou will work onsite and report into the Store Manager or General Manager. Your main responsibilities will be to: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedbackBuild great relationships with customers and colleaguesProvide personalised consultations using the latest skincare, make up and beauty products.Deliver your sales targets by creating business plans and driving in store promotions and No7 offers Complete our award-winning 12- month Skin School development programmeCreate a vibrant and supportive working environment by nurturing relations with your store team, sharing knowledge and tips and celebrating team successMake sure your counter is beautifully presented to showcase the range of No7 skincare and beauty products to our customersBe an ambassador for the No7 brand across your store What you'll need to have A passion for makeup, skincare and the No7 brandExperience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success and ensures your team always feels supported and listened toOutstanding customer service experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding no matter what time of day they visitThe ability to work with business plans, achieve sales targets and review individual and team performanceEnthusiasm for your ongoing learning and development journey, expanding your skincare knowledge and service expertise It would be great if you also have Experience using skincare and beauty products on customers Our Benefits Generous employee discount on our own brands and partner businessesHoliday entitlement that increases with length of serviceDiscretionary annual bonus schemeYour own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customersBecome a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certificationYou will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatmentRetirement Savings Plan We have a great range of benefits that go beyond salary and offer flexibility to suit you.Click here to view our full list of company benefits.Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company and may not be accurate. All rewards and benefits are subject to change and eligibility.What's Next?If this sounds like the perfect role for you, we look forward to receiving your application. If your application is successful, you'll be invited to attend an in-store interview.We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.
Store Manager Dispenser This is your chance to be part of something a bit different. You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about. It's everything from finding out how they feel to a friendly word of advice, and your passion will really come across. You'll let them know that you're there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care. About the opportunity Your customer care will be inspiring, and always reassuring. It's more than providing medicine, it's looking after our customers. You'll use your expert knowledge to really benefit our customers. It could be a friendly word of advice, small tip or even just a comforting chat to put them at ease.You'll be on hand to recommend some of our many health services that they might not know we have it's about offering fantastic support and you'll keep our customers coming back.As well as your practical duties, you'll also pick up on the small details like noticing when a customer is worried about their medicine and reassuring them, setting Boots apart from other Pharmacies.It's more than just medicine, it's looking after our customers by being really personable and putting them at ease because we want our customers to feel good. Your customer care will be inspiring, and always reassuring. You'll understand that this will help drive sales and be confident about the health services we offer, and how they can benefit customers.Your personality can also make a real impact, on how a customer can really feel better on different levels. You'll pass on feedback so we can improve our customer care and the services we offer, making us a fantastic place to work, and to shop. About you We're looking for really great people, with a friendly personality. It's all about working together as one great team after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. You'll need to have lots of Dispenser and management experience, along with great customer service skills. But it isn't just about experience, we're interested in seeing a bit more, the real you and that makes us all feel good. Benefits We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeEnhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.Access to a range of learning and development resources and programmesReimbursement of GPHC fees in fullContribution towards RPS feesBespoke location benefits (dependant on location) All rewards and benefits are subject to change and eligibility. Why Boots Our mission is to help everyone to feel good. This starts internally with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us... just bring your passion and commitment and we'll do the rest.Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more. What's next Our in-house recruitment team will review your application and if you are successful, contact you via email to arrange an interview.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.