We are seeking a Customer Service Manager to lead and direct our customer service team towards delivering exceptional customer care.
As a key member of the Plant management team, you will ensure optimal delivery on expectations and manage Plant commercial terms and pricing conditions.
This role involves focusing on proactive customer relationships, people development, problem prevention, and continuous improvement of customer service operations.
Working primarily with mid to large-sized UK enterprises, they're recognised leaders within their space.
Our client brings businesses together with communications within manufacturing/tech in new and unexpected ways, making their clients more accessible, more productive and more profitable.