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An opportunity has become available for a Head of Operations to join an Engineering & Manufacturing company based in Cambridgeshire to lead the manufacturing and order fulfilment capability. They have recently won a contract with a Tier1 customer the candidate would be managing the complicated and diverse supply chain. Major Responsibilities and Tasks: Team Management: Oversee day-to-day operations of the Operations team and coordinate with Contract Manufacturers (CMs). Ensure effective communication and collaboration within the team. Forecasting and Liabilities: Manage the forecasting process, analysing demand and supply trends. Address any liabilities arising from the forecast. Reporting and Communication: Regularly report progress and highlight issues affecting order fulfilment to senior management and stakeholders. Transparency is key to successful operations. CM Relationship and Processes: Establish working practices with new CMs, aligning operational processes with business needs. Pay special attention to commercial requirements and cash flow. Contract Agreements: Negotiate and finalise contracts or services agreements with the new CMs. Clear agreements are essential for a smooth partnership. Process Improvement: Continuously identify areas for process enhancement. Implement improvements to streamline operations and enhance efficiency. In summary, the Head of Operations will play a pivotal role in optimising processes, managing relationships, and ensuring seamless order fulfilment. Benefits: Flexible working from home, occasional visits to Cambridge office (as needed) Great Salary & Benefits package more (please get in touch to know more)