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Role: Head of Operations Salary up to £70,000 DOE Hours: Your normal hours of work are 8:15am to 5.00pm Monday to Thursday and 8.30am to 4.00pm on Friday. Your basic working hours per week are 40 hours. Reporting to the MD This senior role will effectively lead all operations activities across the production facilities in GB for my client in Buckinghamshire and Somerset. To ensure delivery of world-class standards of manufacturing and service to client's customer base whilst supporting the profitable growth of the business. To act as a champion of the Company Values. Benefits: Holidays 33 days per year Pension 5% Bupa Health Insurance for your Partner and Dependants Life Assurance - You are covered by the company's life assurance policy in the event of your death whilst in service, four times your basic gross salary will be payable. Smart Save Gym discounts Vouchers towards eye tests and glasses Cycle to Work Scheme Employee Assistance Programme Compliance Cooperating with and support the compliance management system and encouraging personnel to do the same. Developing personnel awareness of product compliance obligations Actively participate in corrective actions from concerns or internal audits. Ensuring that all personnel within their control are complying with the organisations product compliance obligations, policies, processes and procedures. Integrating product compliance obligations into existing business practises and procedures in their area of responsibility and encouraging a compliance culture Encouraging their personnel to raise product compliance concerns. Key Responsibilities H&S - Ensure the organisation complies with Health and Safety and other legal obligations at all times and develop a culture of continuous improvement in health and safety. Planet Passionate Leading Net Zero Energy projects across the sites in Ireland and ensure their delivery within required timescales. Compliance - Ensure that all product compliance requirements are met at all times, including all regulatory controls required from a business, sector and regional perspective are managed and are current, including but not exclusively ISO 9001, 14001 and 450001 Leadership - Effective leadership and development of the Operational Management teams to enable them to perform to the standards required by the business, setting clear performance objectives and measuring progress against these targets. Investment - Prepare and manage all current assets and present clear business cases for capex investment and ensure they are implemented on time and within agreed budgets. Cost Management to manage resources and budgets to ensure effective controls are in place and remain within budget to drive improved returns on investments. Continuous Improvement set clear goals and objectives for all operations functions to drive profitable growth across the sites. Develop a "lean" culture that keeps manufacturing operations under constant review, with particular emphasis on improved processes including automation. Quality Delivering consistently high quality product that exceed customer and market demands and foster a culture of right first time every time.' Culture - Ensure that the Company's values are lived by all, communicated and adhered to consistently. Communication - Undertake regular communications and other activities with employees to foster a culture of employee engagement at all levels of the business. People Development - develop succession plans, talent development and management with managers and other key staff as well as fostering a culture of investment in employees. Collaboration work collaboratively with other members of the leadership team and in other functional areas to drive best practice and continuous improvement with our people and the customer at the centre of our focus., Any other duties or tasks that are in keeping with the scope of this role. Qualification Relevant business management qualification/training or educated to degree level. Proven leadership with at least 5 years' operational management experience, including having responsibility for multiple sites. Successful track record of leading a large operational team. Exceptional leadership and people skills, tough and resilient, whilst being able to manage through delegation. Knowledge of safety, quality and cost objectives. Experience of working in the Roto Moulding/GRP industries is a desirable Abilities & Skills Strong leadership and people management skills. Performance driven with a proven record of success within a manufacturing environment. Must have the ability to adhere to and champion the Company's values of Integrity, Accountability, Innovation, Teamwork and Courage. Excellent communication and interpersonal skills with the ability to coach and mentor staff. Committed to continuous improvement, well-versed in Lean manufacturing and sourcing and other business improvement methodologies. Highly organised and self-motivated. Numerate and possessing good analytical skills, with experience of tracking production statistics, variances, KPIs etc. Computer literate. Ability to travel and possess a full, clean driving licence If you feel that this position may be for you or you are interested in finding out any further information on this, then Please contact Melissa Powell on melissa @ everpoolrecruitment.com or call Melissa on 07561-705-697.
JOB DESCRIPTION - Operations Officer - Project mangement Job Location: Evesham. Job Type: Full-time (Mon-Fri). The Role: Reporting to the Head of Department you will provide a leading role in the development and growth of the business, leading the creation and implementation of new services; supporting the progression of existing administrative functions; facilitating and ensuring high standards of services quality across the business. The role will engage with all areas of the business and also with clients and suppliers. Key Activities: Work collaboratively with colleagues across the business in the following key areas: Compliance o Creating and distributing compliance logins; recording compliance events and outcomes. o Administering claims handling authority across the business. o Administering internal audit and application of outcomes within continuous improvement. o Support in the preparation for client audit and administration of subsequent actions. Service development o Take a leading role in project work, typically in role of Senior Supplier and/or as project lead of minor projects. o Take a leading role in the design of new services; customer journey mapping; stakeholder analysis; process mapping; defining roles and responsibilities; determine appropriate management and performance metrics. o Work with clients, colleagues and service partners in the course of service development. o Ensure focus on the quality of customer experience, cost management and process efficiency. o Lead change management, ensuring the considered engagement of stakeholders and end-users. Quality assurance o Collaborate with colleagues in the continuous improvement of existing services. o Support colleagues and service quality through training initiatives. o Implement performance measures and monitor service quality, taking a lead to support team managers in continuous improvement. o Act as a key point of contact for clients in relation to process queries. Participate in any internal or external training as required, including CII, Project Management and Lean Six Sigma qualifications. The company will cover the cost of all training fees but reserves the right to claim back some or costs should you leave the company within a specified timeframe (as stipulated in the contract of employment). Abide by all relevant legal requirements, industry guidelines and company standards. Actively participate in team discussions to highlight issues and promote group learning. Perform other tasks as reasonably required by Line Managers or Senior Management. Skills and Experience required: Proven track record in an operational support role, Project managment ,engaging or leading service development and improvement. Extensive experience in a project environment is essential. Experience in a project management role is desirable. Strong verbal and written communication skills. Ability to present to c-suite colleagues and clients is essential. Excellent interpersonal skills. Able to quickly build positive and effective relationships. Well organised with excellent time management skills. Able to multitask effectively to meet varying deadlines. Excellent attention to detail and high levels of accuracy. Confident and comfortable working independently or under instruction. Strong IT skills, including MS Word, Outlook, PowerPoint and Teams. Strong skills in the use of MS Excel is essential; Data analytical skills are desirable. GCSE English Language grade 5/C or equivalent. Bachelor degree or equivalent in a business-related subject (preferred). Qualifications in project management and continuous improvement (eg, PRINCE2; Lean Six Sigma) are desirable, although training will be provided if necessary. Experience and qualifications within the insurance sector are desirable but not essential. Be flexible and adaptable to the changing demands of a growing business. Benefits: Generous company pension. Cycle to work scheme. Techscheme. Tools/equipment required for the performance of company duties. Life Insurance (following successful completion of probationary period). Private Medical Insurance (following successful completion of probationary period). Casual dress policy. Flexible Working. Free on-site parking (where available). EV charging points (where available). Employee Assistance Programme. Free gym membership (PureGym). Please note that due to the volume of applications if you haven't heard back within 2 weeks of applying, then unfortunately on this occasion you have been unsuccessful , please feel free to reapply for future opportunities