Posted by Randstad Technologies • £35K/yr to £40K/yr
The Ideal candidate will be providing escalated support to end users, ensuring they can perform their tasks without disruption.
Third Line Support Analyst - Horsham OR Watford - Onsite - Permanent
This role involves managing and resolving incidents that were escalated from the 2nd line of support, logging and prioritising requests, and working to resolve them within Service Level Agreements (SLAs).
A fantastic opportunity has arisen for a IT Apprentice in Watford.
This is a great chance to earn money while you learn in a government funded apprenticeship!
Employer description
As a managed services provider, we manage the full range of technologies used by our clients from desktops to hosted /cloud solutions, including telecoms and network security.
Our Key Account Credit team are looking for administrators to support with the back office functions within Credit Management, such as data entry, sending customer statements and replying to customer emails.
Working in a fast paced environment, you will assist the Credit Management team in maximising collections on a large portfolio.
We currently have permanent positions, and fixed term contract positions available.
To support and drive our growth we need a strong HR & Office Co-ordinator to join our existing HR and Operations team with a true focus on our colleague employment experience and wellbeing.
These are exciting times at Vegetarian Express and there is the potential for the successful applicant to grow, develop and contribute.
Who are we
Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home.
The successful applicant will liaise with internal stakeholders as well as customers so will need to be an excellent communicator across telephone and email with a proactive approach to managing their own workload.
This role involves providing administrative and analytical support as a part of a seamless customer service journey from initial on-boarding through to account maintenance and management.
Supporting our corporate customer service team, we are looking for a number of key account co-ordinators to work alongside Account Executives in the maintenance of customer portfolios.