Your new role
We are looking for a dynamic IT Operations Manager to join our clients' team. If you have a passion for technology and a drive to make a significant impact, this role is for you!
Key Responsibilities
IT Management:
- Windows clients and firewalls (mostly Windows 10)
- Endpoint Security (e.g., SentinelOne)
- Windows Servers (2016, 2019, 2022), Exchange Server 2016, SQL Server
- Hyper-V and server hardening
- SonicWall firewalls
- Network security, VLANs, switching, routing
- Telecoms (phone providers, ISPs, etc.)
- Limited Linux support
- Disaster recovery, archiving, and backups
Operational Services:
- GDPR compliance
- Data analysis for Sales, Marketing, and Operations (e.g., SQL querying, Advanced Excel)
- Overseeing Finance, HR, Marketing, Operational Cost Control, Internal Sales Administration, Customer Service, Facilities, H&S, Regulatory compliance & certification, Logistics, Warehouse & Production Operations, and Legal services.
What you'll need to succeed
Must-Have Skills:
- Excellent IT skills (L3+)
- Good maths and arithmetic
- Excellent English language proficiency
- Experience managing teams
- Hands-on self-starter with a can-do attitude
- Strong commercial thinking and numerical skills
- Relevant technical skills and knowledge
- Good analytical skills
- High-level Excel (Pivot tables, etc.)
- SQL database querying
- Excellent record-keeping and structured network filing
Advantageous Skills:
- Legal experience (e.g., commercial contracts)
- HR experience
- Negotiation experience (e.g., purchasing equipment/services)
Must-Have Qualities:
- Integrity and trust
- Business acumen
- Drive for results
- Problem-solving skills
- Organised with good time management and prioritisation
- Passion for making a measurable impact
- Natural desire to learn and develop
- Continuous improvement mindset
- Enjoys working in an engineering culture
- Ability to build effective teams
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk