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An exciting opportunity to join a Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients. The Project Office Administrator role reporting to the Planning Team Leader, plays an integral part in ensuring customer issues are resolved in a timely manner. An important role, driving our customer first value as contracts are delivered by our operational teams. The role includes: Managing inbound customer contact in a timely manner Provide back support and cover customer services including reporting residents issues. Production of and management of Contract documentation including H&S packs Raise and distribute purchase orders for regional and office e.g Skip replacements and stores orders Prepare survey administration for distribution regarding installations Issue correspondence to residents including appointment letters, newsletters and care leaflets Champion excellent customer service and our Customer first culture. Communicate effectively, ensuring residents issues are understood and where necessary any individual special requirements are dealt with sensitively. Experience required for this role: Previous experience of working in a customer services role Great customer skills Word and excel to intermediate level Experience of data input and customer record maintenance Analytical and systematic approach, familiar with quality systems and processes Self-starter with keen attention to detail and well organised. Strong communications skills, positive can-do attitude and a team player Why Join Us? Highly Competitive salary 31 days holiday, increasing to 33 days after 2 years of service Group wellbeing, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships to name a few Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies Paid time off to volunteer Generous Employee Product Purchase Discount Scheme Opportunities for career growth and development This is full time Monday to Friday office-based role - free parking Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of "Succeed Together" we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.
Store Manager Dispenser This is your chance to be part of something a bit different. You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about. It's everything from finding out how they feel to a friendly word of advice, and your passion will really come across. You'll let them know that you're there for them, when they want to pop in. Together these elements will play a big part in making us No 1 for Customer Care. About the opportunity Your customer care will be inspiring, and always reassuring. It's more than providing medicine, it's looking after our customers. You'll use your expert knowledge to really benefit our customers. It could be a friendly word of advice, small tip or even just a comforting chat to put them at ease.You'll be on hand to recommend some of our many health services that they might not know we have it's about offering fantastic support and you'll keep our customers coming back.As well as your practical duties, you'll also pick up on the small details like noticing when a customer is worried about their medicine and reassuring them, setting Boots apart from other Pharmacies.It's more than just medicine, it's looking after our customers by being really personable and putting them at ease because we want our customers to feel good. Your customer care will be inspiring, and always reassuring. You'll understand that this will help drive sales and be confident about the health services we offer, and how they can benefit customers.Your personality can also make a real impact, on how a customer can really feel better on different levels. You'll pass on feedback so we can improve our customer care and the services we offer, making us a fantastic place to work, and to shop. About you We're looking for really great people, with a friendly personality. It's all about working together as one great team after all it's our people that are at the heart of our business. It's a fantastic opportunity to add to your own development, and a chance to learn more about us as a business. You'll need to have lots of Dispenser and management experience, along with great customer service skills. But it isn't just about experience, we're interested in seeing a bit more, the real you and that makes us all feel good. Benefits We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days)Boots Retirement Savings Plan pension schemeDiscretionary annual bonus schemeEnhanced Maternity / Paternity / Adoption leave pay£100 gift card for colleagues expecting/adopting a babyFlexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a weekGenerous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.Access to a range of learning and development resources and programmesReimbursement of GPHC fees in fullContribution towards RPS feesBespoke location benefits (dependant on location) All rewards and benefits are subject to change and eligibility. Why Boots Our mission is to help everyone to feel good. This starts internally with every colleague and every team. In our stores and pharmacies, our warehouses and our Support Office, we work together, putting our customers first and our colleagues at the heart of everything we do. We aim to attract, develop and retain the best people, with a huge range of opportunities for you to continue to grow with us... just bring your passion and commitment and we'll do the rest.Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance, just speak to our Recruitment team to find out more. What's next Our in-house recruitment team will review your application and if you are successful, contact you via email to arrange an interview.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.