Posted by Just Recruitment Solutions Limited • £28K/yr to £40K/yr
Your duties will include
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.
General
Service Advisor Vacancy Warrington
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Reed Talent Solutions are supporting United Utilities by hosting a recruitment open day at the Lingley Mere Business Park in Warrington.
You'll also hear from Customer Service Advisors on what a "day in the life" looks like for them as well as the benefits that are on offer for working through Reed for United Utilities.
This open day will give you the opportunity to visit the Customer Centre and meet the Billing, Income, and Network Enquiries departments.
It is their job to bring three million households and 200,000 businesses clean, clear water and to take their waste-water away so the customers can simply get on with their day.
United Utilities, are proud to be an essential service provider to seven million customers across the North West.
General
Reed Talent Solutions are working with United Utilities on the search for Customer Service Advisor's to join a growing billing team at their Lingley Mere Business Park.
22 days per annum rising to 23/25 days on length of service plus bank holidays, Employee referral scheme offering £300 - £500, discount on vehicle hire, Specsavers Eye care vouchers, multiple discounts on various well-known high street retailers and discounts with selected automotive companies.
Who we are
VMS (Vehicle Hire) Ltd is part of the fast growing VMS Automotive Group offering a range of services comprising of Contract Hire & Fleet Management, Accident Management as well as offering Maintenance Services from our inhouse workshops and a leading provider of transport refrigeration systems, air conditioning solutions and converting panel vans into commercial, refrigerated vehicles.
VMS Automotive operate nationwide with workshops and vehicle hire sites throughout the UK with our Head Office based in Stevenage and our Operations centre based in Bury St Edmunds.
I am pleased to be working alongside a market-leading, Birchwood-based client as they look for an experienced Customer Service Advisor to join their busy team!
Role Purpose
The successful candidate will be responsible for handling incoming product queries from customers, by email and telephone.