We are proud to be partnering with one of the UK's largest trade unions to help find an outstanding ICT Helpdesk Engineer on a temporary 12 month contract.
You will be the initial contact for all colleagues within ICT Support, Membership Portals and queries are received by telephone, the automated ICT Helpdesk system and in person.
IT Service Desk Analyst required to join a well know business based in West London.
The IT Service Desk Helpdesk will provide first line technical and customer support to internal staff.
The successful candidate will work with applications/systems to undertake analysis, diagnosis, and resolution of staff problems, which may range from straightforward to more complicated technical issues and needs to have a genuine passion for quality and the delivery of great customer service.
As part of our IT department, you will play a crucial role in supporting internal business users and external clients, ensuring the smooth operation of IT services through rapid response and efficient incident management.
Company Overview: Join a dynamic and customer-focused IT team within a leading organization that values integrity, innovation, and a commitment to service excellence.
1st Line Support Windows Azure Microsoft Active Directory Borehamwood Onsite 6 Month FTC £28,000 Pro Rata