Customer Service Representatives will handle all aspects of customer contacts via telephone and written correspondence and forms.
They will be responsible for managing their own time, attendance and punctuality and for ensuring they are familiar with the current Policies / Procedures, processing rules and navigation of the various systems deployed.
Customer Service Advisor / Contact Centre Agent who has a great telephone manner with excellent written and verbal communication skills and the ability to build rapport quickly with customers is required for an established call centre that has built its reputation by providing specialised, and compassionate engagement services to clients.
If you have previous experience working in a call centre, then great.
NO PREVIOUS EXPERIENCE REQUIRED - FULL TRAINING PROVIDED
Posted by Hays Specialist Recruitment Limited • £25K/yr
A well established, successful manufacturing company close to the Crystal Peaks area is recruiting a Customer Service representative to join them on a permanent basis.