We're looking for a motivated Digital Customer Service Team Manager to lead, develop, and inspire a team of Digital Customer Service Advisors in delivering outstanding service to our customers.
Lead a team of approximately 13 Digital Customer Service Advisors (CSAs), primarily handling customer interactions on social media, with occasional support on other channels such as voice.
Demonstrate exceptional communication and influence skills to inspire and guide the team, transforming complex or emotionally challenging situations into positive outcomes.
With a team-driven approach to innovation and customer-centricity, our client is expanding their focus on ensuring clients not only achieve but exceed their desired outcomes.
Our client prides themselves on providing innovative and impactful solutions that transform how their clients achieve success.
CloudScope recruitment are delighted to be working in partnership with a rapidly growing SaaS company specializing in rec-tech.
Are you a motivated individual with a passion for sales Do you thrive in a performance-driven environment Our client, a very well-known Slough based outsourced sales and marketing company, is expanding their team in 2024 and is seeking dynamic Sales Representatives to help achieve ambitious company targets.
About the Team
We're dedicated to delivering exceptional customer value and outstanding service.
We support all of our team in their own journey both professionally and on a more personal level.
Berkshire IFA is an ambitious and growing company committed to our Clients, the outcomes they are seeking, and to our team of people who will help our clients achieve these outcomes.