This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.
We are seeking a motivated and customer-focused New Homes Sales Support professional to help support the sales team.
The ideal candidate will play a crucial role in our marketing suite for a luxury developer, providing exceptional support to the sales team, answering customer inquiries, conducting property viewings, and ensuring a seamless experience for potential home buyers.
This exciting opportunity is perfect for individuals eager to break into the new homes sales industry.