You'll help our customers feel good whilst you develop your career from your professional expertise to your personal experience.Making our customers feel better is what it's all about.
Store Manager Dispenser
This is your chance to be part of something a bit different.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation.
As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of the store.
You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting.
No sales experience required however experience in handling customer over different platforms (emails, calls etc) is essential.
This role includes working on Managing customer billing workflow, admin work, answering customer emails and the occasional customer telephone call.
Industry experience, Previous experience in call center environments, Superb customer services & communication skills, Good IT skills (especially Excel), Personable and engaging, Treating Customers Fairly.