Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for two Customer Service Representative with excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
A combination of a minimum 2 languages, out of the 4 above, is preferred and would be a definite advantage.
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for a German Customer Service Representative with an additional European language excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
Job Summary
This requires liaising and working closely with other departments of the organisation.
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Our client is a leading supplier of Print machines and consumables to mainly a trade only market.
Their Large Format supplies range includes inkjet canvas in polyester and cotton, backlit and colour separation films, FOGRA proofing papers, photo papers, Pop Up and Roll Up films, scrim vinyl banners, self adhesive matt and glossy vinyls, fine art papers, poster papers, lamination films, mount films and large format inks.
Working with leading manufacturers from around the world, they offer a carefully selected range of innovative technologies, independently sourced inkjet media and unrivalled technical support.
Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service.
General
A position has arisen for a full time, Customer Service and Incident Advisor (German and French) for a global brand in Watford.
The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries.
Acting as the voice of our customers within Energy Park, you'll ensure you understand their needs, communicate these to the business and advocate for them.
Working with the Head of Customer Success, this role offers the opportunity to play a key role in our scaling business, contributing to the growth of our Customer Success function, and the development of our future strategy.
You will assist in the design, definition and implementation of new systems, and the creation of key KPIs, SLAs and feedback mechanisms, whilst also handling day-to-day contact with customers requiring assistance, and pro-actively monitoring our live estate, flagging any concerns.