Liaise closely with customers to ensure best in class customer service.
General
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Negotiable (DOE) Mon-Fri 8:30-5 Colchester (Hybrid Working) Knowledge / experience working with clients in the Middle East Bonus & commission opportunities Medical insurance benefits Education support Company stock purchase plan with matching contributions Collaborative / forward-thinking environment
'Recruiting for your future success'
The company: is a world leader in the development and manufacturing of wirelessly connected safety products.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You will be handling customer purchase order requests, tracking shipments and billing-related inquiries.
Your primary responsibility will be customer support and satisfaction as the point of contact for all product, delivery, projects, and billing questions across various customers.
Outstanding customer service skills along with strong attention to detail are an absolute must for this role.
Our Self-Employed Delivery Driver Part Time is great for anyone looking to deliver up to 5 days a week or for someone who wants to top up their earnings with extra delivery work.
You'll enjoy freedom, flexibility, and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.
You don't need any experience, and the more you deliver, the more you earn.
This is a fantastic opportunity to be part of an efficient and consistently reliable Customer Services Team delivering the very best service to its customers, you would play a key role ensuring customers are proactively engaged with on a continual basis, including inbound and outbound activity, to promote longevity in relationship and profitability.
A successful and well-established family run business supplying educational supplies to schools and colleges across the Southeast is currently looking to recruit a Customer Success Executive.
This is a permanent full-time role based from newly renovated offices in Colchester, salary £27,500 plus quarterly bonus.