We are looking for a Customer Service Representative who can handle inbound calls from our clients and provide first-line technical support.
The ideal candidate will have a strong customer service background with the ability to troubleshoot and identify issues related to our products, ultimately reducing the need for on-site engineer visits.
Key Responsibilities
Handle incoming calls from our clients and try and resolve the issues without the need for an expensive engineer to go out on site.
Posted by Advanced Resource Managers Limited • £35K/yr to £45K/yr
As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of our UK based customers.
About the role
You are responsible for the technical implementation and maintenance of our Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this.
Posted by Hays Specialist Recruitment Limited • £28K/yr
Your New Company
This is an amazing opportunity to join a company which continuously invests in its people, products, customers and technology.
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector.
Due to growth and expansion, they are looking to recruit a Field Engineer with a strong technical background in client facing role.
This is a field-based role with travel to customer sites across the UK with occasional overnight stays (project dependant) with the use of company vehicles.
Our client is a nationally recognised leader in IT support services and managed services, with multiple awards for excellence.
Posted by Source4 Personnel Solutions • £30K/yr to £34K/yr
Are you a seasoned engineer with a passion for fieldwork and customer service?
We are seeking a dynamic and motivated Field Base Engineer to join a Field Engineering team on behalf of our client.
This role involves preventative maintenance and call-outs for industrial franking, printers, x-ray machines (post room equipment, not medical), and post x-ray machines.
The Client Services Engineer provides technical assistance to computer system users.
Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems.