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Duties and Responsibilities: As administrator you will share the workload of the Office Administration Team, learning the key administrative functions. We are looking to appoint an Administrator. This role is 37.5 hours per week, term time only plus an additional three weeks in April and August. The duties are broadly in two main areas: Reception Providing and maintaining a positive and welcoming first point of contact Welcoming, ensuring the visitor areas are well kept. Cover the reception desk, including a wide range of duties Dealing with personal, telephone and email enquiries; taking and passing on accurate messages, being quick and efficient in transferring calls to relevant colleagues and generally ensuring an efficient and friendly manner. Responding to all queries passing on messages as necessary Liaising with all staff to provide support Helping with other administrative matters such as arranging appointments and transport arrangements. Using Outlook calendars to book rooms and review appointments and manage the bookings for events and visits. Dealing with incoming and outgoing post, deliveries and couriers. Administrative Support for Staff Providing administrative support for staff, including document preparation; photocopying, printing; information collection, coordination and distribution and report creating. Oversee common areas and meeting rooms, ensuring spaces are well kept and noticeboards are up to date. Ensure that current records are accurately maintained and updated using the management information system, information is correct. Provide liaison with maintenance, catering and IT staff. Monitor and record attendance; follow up on absences and compile absences reports as required; Assist with the dispatch of reports; and create and co-ordinate communications Create tables and reports, mailing lists and other information using the database. You may, be asked to carry out Adhoc tasks so a high degree of flexibility is needed Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
My client in Cornwall is looking for an administrator to join their busy team team on a part time basis. Job Purpose: As an integral part of my clients team, you will provide a high level of administrative support to the Directors, Surveyors, Operations and Marketing Manager and colleagues in an effective and efficient manner. Their work is service led necessitating the ability to work under pressure when required. You are required to deliver first-rate customer service skills both on the telephone and face to face including engaging with and maintaining our relationships with Estate Agents, Solicitors, Lenders and Panel Appointments. Main responsibilities include: Typing - Audio typing detailed, sometimes very large surveys and reports accurately. Enquiries and Queries - Dealing with and /or directing client enquiries and queries. Appointments - Arrange Surveys, manage diaries and provide surveyors with the appropriate documentation for appointments. Issuing Reports The surveyors will check all reports before signing them off ready for the administration team to package', however, you will be required to check for any obvious mistake and ensure the reports are presentable. You then ensure that any additional documents required are attached to the report before sending to the client. Invoicing No accounts training is required, however, attention to detail is very important. Scanning and Electronic Filing All current work is now stored electronically. It will be your responsibility to scan and allocate any paper documents to jobs. You will also be responsible for scanning old non-electronic files. Post To reduce our effect on the Environment, we try wherever possible to only send documents electronically but where hardcopies are required, you will be responsible for franking and taking franked post to the allocated drop-off point. General Duties You will be required to assist with the watering of plants, purchasing of general supplies, disposing of waste toners etc. Qualifications, Attributes and Experience Experience: Audio typing to a minimum of 65 wpm with a high level of accuracy. Typing test at interview. Previous administrative experience working in a busy office environment. Experience using Microsoft Office, email, and internet. Exceptional Customer Service skills. Ability to maintain administrative and office systems. Excellent organisational and multi-tasking skills Self-motivated with the ability to work autonomously and as a team player. Salary: £23000 FTE (part time role, 30 hours per week)