Lorien's client, a leading provider of managed hosting, cloud, and transformation services, is seeking a 3rd Line Support Engineer to join their Support team as they grow into the new year.
If you have a strong technical support background, as well as a passion for all things third line, then this is the opportunity for you.
In return, you'll enjoy working for an evolving and expanding organisation, hybrid model between home and their brand-new Glasgow city centre office, access to the latest tech, and much more, so look at the finer details below:
My client is a driven and successful company, and they are looking for a 3rd line support Technician to join their team.
This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.
They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.
A client of mine based near Derby are looking to hire a 3rd Line Technical Support Engineer, a very well respected and known company in the area.
This role would be ideal for someone who is looking to have their voice heard in a new company and someone who wants to make a difference in a company, share ideas, train and guide junior colleagues and help a company continue to grow.
A client of mine based near Nottingham are looking to hire a 3rd Line Technical Support Engineer, a very well respected and known company in the area.
This role would be ideal for someone who is looking to have their voice heard in a new company and someone who wants to make a difference in a company, share ideas, train and guide junior colleagues and help a company continue to grow.
We have an excellent opportunity for a 3rd Line IT Support Engineer / Team Leader to join our client's growing and reputable team of technicians at this leading and award-winning ISO 9001 & ISO 27001 accredited solutions provider.
About the role
This is a hybrid position so you should be within reasonable traveling distance to their Brighouse office.
My client is looking for a 3rd Line Engineer to resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
Any team leading experience would be an adantage.
Key Tasks and Responsibilities
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
Joining our team offers the chance to be part of a growing firm, providing excellent career development opportunities, and contributing to the business's evolution.
We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region.
The 3rd Line Support Engineer will be responsible for supporting and maintaining the IT infrastructure, providing technical support to a range of clients in the area as well as supporting more junior members of staff.
Troubleshooting and resolving hardware, software and network related issues
This is the perfect opportunity if you are looking for that next step in your career.
My client is looking for someone to join their support team to fulfil 2nd line support responsibilities.
Your responsibilities will include promptly addressing user concerns, resolving queries, and escalating complex issues to the 3rd Line support team as needed.
The ideal candidate should possess on-site experience and will play a pivotal role in ensuring seamless user experiences by responding to incoming requests and reporting issues through various channels such as telephone or ticketing systems.