We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Our client, a large IT Service Provider, are setting up a new support function for a large customer of theirs which will involve a ticket based reporting system which is why previous experience with a similar system will be vital to this role.
This role is an excellent opportunity for anyone with experience in providing IT Support on a ticket based system to join a growing organisation at an exciting time.
SERVICE DESK ANALYST PERMANENT PORTSMOUTH £26,000 5 DAYS ON-SITE
Posted by Toyota Financial Services • £20K/yr to £27K/yr
A Driver Support Advisor (DSA) is usually the first point of contact for the customer.
KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services"
"This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth.
There is currently an FTC for 9 months available in the team.
KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services"
"This role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth.
Support Worker and Driver / Employee Access Assistant who has a full, clean driving licence, basic administration skills and excellent listening and communication skills is required to support a member of staff to fulfil their role at a well-established Charity.
In addition, an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme.
BENEFITS: 26 Days Holiday plus Bank Holidays, a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave.
Posted by Toyota Financial Services • £70K/yr to £92K/yr
We are looking to recruit an experienced Head of Customer Services, who is passionate and focused on customer service and delivery, where you will have the responsibility to lead, shape and ensure customer excellence.
We are looking for the successful individual to have both strategic planning and implementation experience, someone who has the innovation to bring new concepts and ideas, and who wants to be part of a growing and forward-thinking brand.
Whilst also being focused on customer excellence, you will also be a motivational manager to help your existing team including team leaders, to perform their tasks and duties.
Based in Portsmouth, our client is currently recruiting for sales and customer service advisors due to their recent expansion and high client demand.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.