My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team.
You will play a critical role in providing technical support and assistance to end-users within the organisation.
You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment.
A heavily cloud-focused organisation based in central London is on the lookout for an ambitious 1st Line Support Analyst to join their team to help manage an increasing workload, as a result of the company's rapid growth and expansion.
Provide initial 1st line technical assessment and support.
General
Venn Group is currently working with a well known University based in Surrey to recruit a 1st Line Support Analyst to act as the first and central point of contact for users.
This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience.
Role: 1st/2nd Line Engineer - French & English Speaking
You will be responsible for providing remote desktop, server and network support to a varied external customer base with some on-site support where necessary.
Based in London my client is recruiting for an 1st / 2nd Line IT Support Analyst for an initial 6 months Fixed Term contract with possible permanent role (You will be on my clients payroll paying £32k-£34k pro-rata -please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice).
Working as part of the IT team, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls.
You will also be the onsite presence for desk side support to users based in London office.