We are looking to recruit an experienced Customer Service Representative to join our team, based at our Laindon, Essex Pharmacy.
The post holder will be responsible for ensuring a high level of customer service for our patients, ensuring queries are dealt with appropriately and efficiently.
Leading investigations and subsequent resolutions of issues/complaints.
Role Overview
Salary: £30,000 - £37,500 per annum (Depending upon experience).
Role Summary
The postholder will ensure that patients' concerns or issues are addressed accordingly, working with the organisation to ensure an excellent customer service and contributing to efficient and effective solutions.