Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Responsibilities
Provide first and second line technical support to end-users via phone, email, and in-person.
A well-established MSP of 15 years are now actively looking for 1st/2nd Line IT Support Engineers with good working knowledge of Office 365, Active Directory and ideally previous MSP experience.
Here you'll be joining a close-knit service desk of 6 who are responsible for supporting their client base of roughly 65 SMEs.
A 2nd Line IT Support Engineer with good working knowledge of Office 365, Windows Server and ideally previous MSP experience is required by a well-established IT Managed Services Provider in Welwyn Garden City.
Working as part of the transport team in achieving divisional targets you will provide a first class service ensuring vehicles are moved safely around the yard on and off loading bays, then parking them safely and preparing them for departure.
Role Responsibility
You will be aware and adhere to all driving legislation required for driving a LGV Class 1 vehicle and follow all Health & Safety procedures and be responsible for your own and other people's Health and Safety.
A well-established MSP of 15 years are now actively looking for 2nd Line IT Support Engineers with good working knowledge of Office 365, Active Directory and ideally previous MSP experience.
Here you'll be joining a close-knit service desk of 6 who are responsible for supporting their client base of roughly 65 SMEs.
It's a flat structure, meaning that you'll get plenty of exposure to business-critical escalated tasks.