The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
These roles will have a hybrid working style and be based in London.
On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, 'can do' attitude working across the range of onsite duties as part of a team to:
Deliver services to the required Service Levels (SLAs) and high quality standards
On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, 'can do' attitude working across the range of onsite duties as part of a team to:
Ensure all processes are followed accurately and to flag any process or service failures to line manager
Deliver services to the required Service Levels (SLAs) and high quality standards
Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions.
They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.
Pure are working with a public sector organisation that has an exciting opportunity to join their Customer First Team as an Independence and Wellbeing Advisor.
As an Independence and Wellbeing Advisor you will be the first point of contact for social care enquiries relating to Suffolk residents, including adult services, Children and Young People's services and Mental Health referrals.
We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Children's Services.
CareFirst is the case management system utilised by social services and communities staff for recording service user information and key performance indicators.
We have an exciting position available to join one of our clients as a System Administrator on a temporary basis.