Support the user base of up to 10500 employees via telephone, teams and email manage IT support interactions, addressing and resolving technical issues promptly
Working across multiple information systems across the business systems portfolio, you will support with the implementation of new systems across the organisation and help maintain and evolve our existing systems though resolving routine ICT service requests and issues.
A fantastic opportunity has arisen to support Altrad in its Digital journey, with this is a new role within the Business systems team.
Posted by In Technology Group Limited • £25K/yr to £27K/yr
We are partnering with a leading managed service provider in Newcastle, dedicated to offering top-notch IT solutions and support to a diverse range of clients.
Our client prides itself on its innovative approach and exceptional customer service, making them a standout in the industry.
They provide a nurturing and dynamic work environment where employees can excel and grow.
My client based in Newcastle are looking for a 3rd Line IT Support Engineer but would consider an experienced 2nd liner ready to step into a 3rd line role.
Client will offer training, pay for course/certifications and progression!
This role offers hybrid working depending on project work and is very flexible on working hours!