The ideal candidates will encompass both 1st and 2nd line support roles, ensuring a seamless computing experience for a diverse user base of approximately 1,000 employees.
Our client, a global technology company, is seeking multiple talented individuals to join their elite White Glove Service team in providing premium end-user computing support.
These roles will have a hybrid working style and be based in London.
Provide first and second line technical support to end-users via phone, email, and in-person.
General
Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team.
The IT Support Engineer will be responsible for providing first and second line technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems.
Based in London my client is recruiting for an 1st / 2nd Line IT Support Analyst for an initial 6 months Fixed Term contract with possible permanent role (You will be on my clients payroll paying £32k-£34k pro-rata -please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice).
Working as part of the IT team, you will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls.
You will also be the onsite presence for desk side support to users based in London office.
A Senior 1st Line Infrastructure Support with at least 2 years of network administration experience is needed to join the team at this leading provider of economic data based in London on a full-time basis.
This is a hybrid role between the first and second line within the Infrastructure Team.
Since 1994, this company has been helping the global financial community to make informed decisions with high-quality securities reference data, corporate actions, end-of-day pricing and economic data services.
We have an exciting opportunity available for 2nd line helpdesk/desktop support position.
Avanti Recruitment is seeking a 2nd Line service desktop support consultant to come in and help the team with bandwidth and day to day troubleshooting with ticketing requests.
To log and provide 1st Line and 2nd Line support for all issues reported through to the help desk.- Diagnose faults, assist users, investigate causes and provide both short-term alleviation and, where possible, final resolution and closure.
General
We are delgihted to be working with an educational setting who are looking for a 1st/2nd Line support technician to join their team.
If you have good experience in troubleshooting, customer service and you're looking for the next step in your career then this could be the right opportunity for you.