Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues.
Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization?
Do you want to expand your IT career within a join an new and exciting company.
Do you have customer service experience and an admiration for technology?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program
Do you enjoy talking to people and solving issues?
This is a 1st line service desk support role, so minimal experience necessary just a keen interest in beginning a career in IT - Full training is provided!
Joining the team will require you to be the primary contact between the office and the IT department and be responsible for supporting users and responding to user queries either via telephone, email or online chat whilst providing outstanding service from first contact.
An IT Software Support Analyst is required for a well-established private health care compay with offices all over the UK.
We are recruiting on behalf of our client, an International Investment Bank, for a 1st Line IT Support Analyst to offer customer facing, deskside support in their Central London office.
1st Line Deskside IT Support Analyst - London c £30K base with a generous annual bonus also on offer and excellent benefits
You will be offering onsite support to local staff and remote support to other regional offices as part of the London IT Team.
Provide initial 1st line technical assessment and support.
General
This is an excellent position for someone who is looking to develop their IT customer support knowledge and experience.
Venn Group is currently working with a well known University based in Surrey to recruit a 1st Line Support Analyst to act as the first and central point of contact for users.