You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Working within the company's Operations Team, this role is based at the company's equipment facility.
Responsibilities include the preparation, servicing, testing, cleaning and packaging of the company's equipment, as directed.
This role would suit a proactive, self-motivated individual capable of working accurately and methodically, often using their own initiative, in a constantly changing and often pressurised environment, in a fast moving company.