Please note that if you do not have payroll experience using iTrent systems, your application will be automatically rejected.
We are seeking an experienced Payroll Administrator to join our client on a temporary basis with a view for permanent employment. The successful candidate will be a proficient user of the iTrent system. You will be responsible for delivering a high-quality payroll and HR service, ensuring all employee records, payments, and deductions are accurate and timely in line with SLAs.
Location: fully home-based (equipment will be supplied to the successful candiate)
Key Responsibilities
- Deliver full HR & payroll administrative support including accurate data input, advice, and query resolution
- Support the onboarding process for new customers by updating payroll records to prevent pay discrepancies
- Maintain accurate employee records ensuring timely payments, deductions, and issuance of relevant documents
- Process pensions according to scheme rules and complete associated documentation (opt-ins/outs, retirements, etc.)
- Apply absence and employee benefit schemes correctly (SSP, Childcare Vouchers, Cycle to Work, etc.)
- Take ownership of payroll queries, liaising with relevant colleagues to provide timely resolutions
- Complete manual payroll calculations (Income Tax, NI, SSP) where necessary
- Manage personal workload through the CRM system to meet individual and team targets
- Develop strong working relationships with both internal and external stakeholders by providing regular and clear updates through the CRM system
- Contribute to the improvement of administrative procedures and support change initiatives
Skills and experience:
- Proficient in iTrent payroll/HR system (essential)
- Strong understanding of payroll processes, including pensions and benefits
- Confident with manual calculations and complex queries
- Excellent communication and organisational skills
- Ability to work accurately under pressure and meet deadlines
- A team player with a proactive and customer-focused approach