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Our client is a leading restaurant and food supplier based on the outskirts of Gloucester and are looking for a ambitious and enthusiastic Sales & Customer Service assistant to join their sales department. As a Sales & Customer sales assistant, you will play a crucial role in providing exceptional customer service, assisting with inquiries, orders and resolving any issues they may encounter.Your main duties will include: Be the first point of contact for customers Take inbound and outbound calls Handle all incoming customer queries and questions Provide the appropriate service and information to customers Refer and direct clients to the relevant department Resolve customer complaints Provide quotations and check product availability Ensure a level of customer satisfaction through excellent sales service Manage point of sale processes Follow company procedures and policies Maintain accurate documentation and ensure all sales Administration is up to date Experience- Proven working experience in Sales Admin or Customer Service Basic understanding of sales principles and customer service practices Proficiency in English Solid communication and interpersonal skills Customer service focus Basic administration skills and IT skills Excellent attention to detail Strong organisational skills Package- Competitive salary Opportunities to progress and development Employee discounts and perks Free Parking Location- GL14 Salary- £24,000 - £26,000 DOE Full Time/Monday - Friday