Burgess Hill, Temp to perm, £11.44 p/h ( £1ph attendance bonus), Monday to Friday, alternating shifts of 9am - 6pm and 10am - 7pm, pension, holiday
Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Customer Service Advisors to join their dynamic team.
Working alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this.
Our client, a forward-thinking not-for-profit organisation, is currently recruiting for an Employee Relations Advisor to join their HR team.
The Employee Relations Advisor will use their ER expertise to support people managers with all aspects of employee relations and will be responsible for dealing with and investigating a range of complex ER cases.
Responsibilities for the Employee Relations Advisor
Provide advice and case management across the organisation for disciplinary, grievance, and formal capability/performance, long-term absence and AWOL issues, working in accordance with employment law, best practice and people policies and procedures.