If you love customer service and are motivated by making life easier for others, you'll enjoy working at our client's professional Office based in Rayleigh, where helping people is always the number one priority.
This role comes with a huge opportunity for progression!
Well-known brand who have been in business for over 25 years.
My client based in Southend Essex are seeking an experienced, hands-on, Service Desk Manager to play a pivotal role in leading and developing their Service Desk.
Your main responsibilities will include
Manage and lead the Service Desk team, including hiring, training, and coordinating work schedules.
Setting and meeting internal service targets, including first-time fix rate, SLAs/OLAs, and customer satisfaction scores.
Posted by Beacon Education Ltd • £80/day to £110/day
Are you looking for an exciting new opportunity
Beacon Education are on the lookout for Cover Supervisors.
We are looking for individuals who are flexible and committed and willing to work in our local secondary schools.
What is a cover supervisor
A cover supervisor is someone who is educated to a good standard, someone who is passionate about the education sector and is looking to gain classroom experience.