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The Role Nigel Wright recruitment are supporting a reputable education organisation in the County Durham area with their search for a Student Services Assistant. The role is a hybrid role with 2 days in the office, the rest from home. 6 month temporary contract, initially. Duties: Provide a highly responsive and/or frontline service to students Assist team members within a wider service team with a rotation of tasks and duties or with own small area of day-to-day responsibility. Respond to service users logging and recording queries and information systematically in accordance with procedures. Operate a system to record, dispense and distribute resources and information as required. Assist team members to concentrate effort on a more regular basis to achieve common goals. Apply skills and techniques to operate and use a range of everyday task or job specific equipment, tools, and resources. Follow a set of pre-determined tasks and objectives, with some discretion for variation, referring to team members where necessary. Gather and collate data and information for others to use for evaluation and decision making. Contribute to the tidying, set-up and maintenance of facilities, equipment, and resources. Liaise with representatives from other teams/service areas where necessary. Collaborate with team members to identify workflows, timescales and where support is required. The Person Skills/Attributes Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). Evidence of personal development to maintain skills. Relevant administrative experience in a busy office environment. Demonstrable ability to proactively work with team members to ensure the delivery of high-quality services. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. Ability to solve problems as part of a team and resolve issues, plan solutions, and make pragmatic decisions. Ability to effectively network and exchange advice and information for development purposes. Next steps Please contact for further details.